13/01/2018
The real estate market is booming and lots of buildings and urban areas, but managing to contribute to creating a civilized environment in which residents are satisfied with their investment choice is not a small challenge.
Conflicts, disputes due to lacking of the professional management.
In the last time, the conflicts, disputes between investors and the buyers occurred everywhere, from the popular to the high-grade projects. It is possible to know some typical cases of noisy disputes from the beginning of 2017, as the case: Dozens of residents living in an apartment project in Mo Lao Urban Area (Ha Dong District, Hanoi) hang banners to against the investor violated the regulations on management and operation of the project.
The climax was that the investor refused to keep the vehicles in the basement, the residents had to park the car over the road to protest the investor.
Or the case that many residents buying apartments in an apartment project in Duong Noi ward (Ha Dong district, Hanoi) came to the head office asking to work with the investor due to the lack of apartment area and the other problems. The two sides had a dialogue lasting up to 12 hours but the problems between the resident and project the investor have not really been solved.
According to real estate experts, the lack of professionalism can be considered as one of the reasons leading to disputes between customers and investors that it has occurred in some projects recently. In the meanwhile, the management and operation play an important role affirming the prestige of the investor, if the investor repeatedly “be caught” on this issue, then, of course, the buyer will not trust to choose their products in the next projects.
The foreign manager brings the difference
Turning back to the story at above-mentioned scandalous projects, many people assume that the real contradiction arises only when the investor change the “cheap” management approach. The project was operational from the end of 2013 as a high-grade apartment combination. Initially, the investor hired a unit of 100% foreign capital managing this department combination, operating in a professional manner. However, after more than a year of stable operation, the investor decided to set up a management board for self-management, operation and many problems also arise from there.
Looking back, quite many projects fell to the “complex” contradiction between the investor and the home buyer due to the management issue, the project operation was not methodical and professional. Now, the projects that have not any disputes and influent operation occupied the low rate; especially, quite many investors have to hire foreign prestige management unit.
Ciputra Hanoi international city is one of the pioneering projects in appointing a foreign urban management unit to operate and manage. Ciputra Hanoi is invested by Nam Thang Long Urban Development Company, a joint-venture between Urban Infrastructure Development Investment Corporation (UDIC) (Vietnam) and Ciputra Group (Indonesia). Public property management services in Ciputra are considered as the international standard, the highest quality standard in Vietnam today.
The first international urban area at green standard in Vietnam
In order to ensure the highest standards of managing and operating Ciputra international city over the past 10 years, the investor has appointed the Public Property Management Board (managed by the foreign real estate management group) is the management unit. This unit guarantees the provision of high-level services such as 24/7 reception at buildings; Technical maintenance and controllability the unexpected for the entire urban area; 24/7 Professional Security Team; hygiene services and landscape care.
From 2004 up to now, Ciputra Hanoi has not occurred any major technical problems because of the maintenance and operation of technical systems. The investor and the Public property management Board shall accompany the resident in the maintenance and development of utility areas in the urban area, including the apartments and villas delivered from over the last 10 yearsthat helped residents’ home like the new.
In conjunction with that, community activities are organized and developed to connect the relationship of resident community, meet the requirements of cultural exchanges, and connect closely relation with neighbors in a diverse residential community such as Ciputra fair monthly, Ciputra book festival, Mid-Autumn Festival, Halloween Festival, children’s painter contest…
The colorful Ciputra Halloween 2017 Festival
Creating such a dreamlike living environment; however, Ciputra residents just now have to pay a flat management fee of VND10,692 per sqm, with a villa of VND7,020 per sqm, below the ceiling price of management is 16,500 VND / m2 in Hanoi.
Ideal habitat for the resident of Ciputra international area
Ciputra was honored to receive the award for the best and largest urban area (continuously Golden Dragon Awards in 2008-2017); Awards for outstanding achievements in firefighting in Hanoi city.
Ciputra Hanoi has just launched two new high-grade products: the 161 Grand GardenvilleTay Ho villa project and more than 500 TheLINK apartment buildings with modern design which are luxury and synchronous utility system, meet the diversify the needs of customers in the segment of luxury real estate. From now to January 15th,1818, customers will have the opportunity to receive a furnisture package up to 1 billion dongs when they own Grand Gardenville and TheLINK of Ciputra. For more details, please contact hotline: 18001088 or website: http://www.ciputrahanoi.com.vn/
